Privacy Policy
Effective Date: August 22, 2026
PassionWear Studio LLC, a limited liability company organized in the State of New Mexico, United States (“PassionWear Studio,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit passionwearstudio.com (the “Site”), create an account, place or attempt to place an order, upload content for a personalized product, subscribe to marketing emails, contact us, or otherwise use our services (collectively, the “Services”).
- PERSONAL INFORMATION WE COLLECT
Information You Provide
We may collect information that you provide directly to us, including:
- Contact information, such as your name, email address, telephone number, billing address, and shipping address;
- Account information, such as your username, password, saved addresses, preferences, and account activity;
- Order information, such as products purchased or considered, order number, order status, discounts, returns, refunds, reprints, and related communications;
- Transaction information, such as payment method, payment status, billing details, and limited payment information received from our payment processors;
- Customer-uploaded content, such as images, artwork, text, names, instructions, or other files submitted for personalized products;
- Communications and customer-support information; and
- Marketing preferences, email subscription status, consent records, and interactions with our emails.
Payment information submitted at checkout is processed by Stripe or PayPal. We may receive transaction confirmations and limited payment-related information, such as payment method type, billing details, and the last four digits of a payment card. We do not intentionally store complete payment card numbers or card security codes on our servers.
Information Collected Automatically
When you use the Site, we and our service providers may automatically collect information such as:
- Your IP address, approximate location, time zone, browser type, operating system, device type, language, and device or advertising identifiers;
- Pages and products viewed, searches, referring pages, links clicked, shopping-cart activity, checkout activity, and the date and time of your visit;
- Information about how you interact with our advertisements and emails; and
- Diagnostic, performance, security, and fraud-prevention information.
This information may be collected through cookies, pixels, tags, local storage, server logs, and similar technologies.
Information From Other Sources
We may receive information from payment processors, print-on-demand and fulfillment providers, shipping carriers, Google advertising and measurement services, email and marketing service providers, fraud-prevention providers, and other service providers. We may combine this information with information collected through the Services.
- HOW WE USE PERSONAL INFORMATION
We may use personal information to:
- Operate, maintain, secure, and improve the Site and Services;
- Process payments and fulfill orders;
- Arrange production, personalization, shipping, and delivery;
- Send order confirmations, shipping updates, and other service communications;
- Manage accounts, customer-support requests, returns, refunds, reprints, and disputes;
- Detect, investigate, and prevent fraud, abuse, security incidents, and unauthorized transactions;
- Personalize your shopping experience and remember your preferences;
- Analyze Site traffic, performance, and customer interactions;
- Measure the performance of Google advertising campaigns and, where enabled, provide more relevant advertising;
- Send promotional emails when permitted by law and consistent with your preferences;
- Comply with legal, tax, accounting, and regulatory obligations;
- Enforce our terms and policies and protect our rights and the rights of others; and
- Carry out another purpose disclosed to you when the information is collected or with your consent.
- CUSTOMER-UPLOADED CONTENT
Some products allow you to upload images, artwork, text, names, or other content. We use this content to create product previews, manufacture and fulfill your order, provide customer support, address quality issues, process reprints or refunds, prevent misuse, and comply with legal obligations.
We may disclose uploaded content to print-on-demand, manufacturing, hosting, storage, and fulfillment providers only as reasonably necessary to provide the requested product or service. We do not use customer-uploaded images in public advertisements, social media posts, product listings, or other promotional materials unless you have separately given us permission.
You should upload only content that you own or are authorized to use. Please avoid uploading sensitive personal information. Do not upload an image or personal information of a child unless you are the child’s parent or legal guardian, or otherwise have appropriate authorization.
- HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to:
- Stripe and PayPal to process payments, manage transactions, and help prevent fraud;
- Print-on-demand providers, manufacturers, warehouses, and fulfillment partners to produce and fulfill orders;
- Shipping carriers and delivery providers to deliver orders;
- Website hosting, WordPress, WooCommerce, cloud storage, security, fraud-prevention, customer-support, and other technology providers that support our operations;
- Google, when we use Google Ads and related measurement technologies to measure advertising performance, record conversions, or provide relevant advertising;
- Email and marketing service providers that help us deliver transactional and promotional emails, manage subscription preferences, and measure email engagement;
- Professional advisers, government authorities, courts, law enforcement, or regulators where reasonably necessary to comply with law, protect rights and safety, investigate fraud, or respond to a lawful request;
- Potential or actual buyers, investors, lenders, advisers, or successors in connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of all or part of our business or assets; and
- Other parties at your direction or with your consent.
We do not sell personal information for money.
- PAYMENT PROCESSING
Payments are processed by Stripe or PayPal. These companies collect and process payment information according to their own terms and privacy policies. We encourage you to review their policies:
Stripe Privacy Policy: https://stripe.com/privacy
PayPal Privacy Statement: https://www.paypal.com/us/legalhub/paypal/privacy-full
- COOKIES AND GOOGLE ADVERTISING
We use cookies and similar technologies to operate the shopping cart and checkout, maintain security, remember preferences, analyze Site performance, and support advertising measurement.
If Google advertising or measurement tags are enabled on the Site, Google may collect information such as your IP address, browser and device information, pages viewed, products considered, purchases, and interactions with advertisements. This information may be used to measure conversions and, where enabled, provide advertisements that may be more relevant to your interests.
You can control or delete cookies through your browser settings and through any cookie-preference tool made available on the Site. Blocking strictly necessary cookies may prevent certain Site features, including the shopping cart or checkout, from working correctly.
You may review Google’s privacy practices and advertising controls at:
Google Privacy Policy: https://policies.google.com/privacy
Google My Ad Center: https://myadcenter.google.com/
- EMAIL MARKETING
If you subscribe to promotional emails, we use email and marketing service providers to deliver messages, manage subscription preferences, and measure email engagement. You may unsubscribe at any time by clicking the unsubscribe link in a marketing email or by contacting us at support@passionwearstudio.com.
Unsubscribing from marketing emails will not stop transactional or service-related communications, such as order confirmations, shipping notices, security alerts, or responses to your requests.
- DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. These purposes may include order fulfillment, customer support, fraud prevention, dispute resolution, enforcement of agreements, and compliance with tax, accounting, and other legal obligations.
Customer-uploaded content is retained for as long as reasonably necessary to produce and fulfill an order, address support requests, quality issues, reprints, refunds, disputes, and legal requirements. Retention periods vary depending on the type of information, the reason it was collected, our operational needs, and applicable law. When information is no longer required, we may delete, anonymize, or securely isolate it.
- DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, database, or Internet transmission can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and for notifying us if you suspect unauthorized use of your account.
- YOUR PRIVACY RIGHTS AND CHOICES
Depending on where you live and subject to applicable legal exceptions, you may have the right to:
- Request access to personal information we hold about you;
- Request correction of inaccurate personal information;
- Request deletion of personal information;
- Withdraw consent where processing is based on consent;
- Opt out of marketing emails; and
- Object to or request information about certain uses or disclosures of your personal information.
To submit a privacy request, email support@passionwearstudio.com with the subject line “Privacy Request” and describe your request. We may need to verify your identity before completing it. We will respond as required by applicable law.
Certain information may not be deleted immediately when it must be retained to complete an order, protect against fraud, resolve a dispute, enforce an agreement, or comply with tax, accounting, or other legal obligations.
Residents of Canada may have additional rights under applicable federal or provincial privacy laws. Personal information relating to Canadian customers may be processed or stored in the United States or other countries where our service providers operate. It may therefore be subject to the laws of those jurisdictions and accessible to authorities in accordance with applicable law.
Residents of certain U.S. states may have additional privacy rights where applicable.
- CHILDREN’S PRIVACY
Our Site may offer clothing or other products intended for children. However, the Site, account registration, purchasing process, and personalization services are intended for use by adults and are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13. Purchases of children’s products and uploads containing a child’s image or personal information must be submitted by the child’s parent or legal guardian, or by another adult who has appropriate authorization.
If you believe that a child under 13 has provided personal information directly to us without appropriate parental consent, please contact us at support@passionwearstudio.com so that we can review and delete the information or take other appropriate action.
If you are at least 13 but have not reached the age of majority where you live, you may use the Services only with the permission and supervision of a parent or legal guardian.
- THIRD-PARTY LINKS AND SERVICES
The Site may contain links to third-party websites, applications, or services. We are not responsible for the privacy, security, or content of third parties. Please review their privacy notices before providing personal information.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, Services, or legal obligations. We will post the revised policy on this page and update the Effective Date. Where required by law, we will provide additional notice or obtain consent.
We will update this Privacy Policy when we begin using a new advertising, analytics, payment, or other service that materially changes how personal information is collected, used, or disclosed.
- CONTACT US
For questions, complaints, or privacy requests, contact:
PassionWear Studio LLC
New Mexico limited liability company
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States