BILLING TERMS AND CONDITIONS
Effective Date: August 23, 2026
These Billing Terms and Conditions (“Billing Terms”) apply to purchases made through passionwearstudio.com (the “Site”), operated by PassionWear Studio LLC, a limited liability company organized in the State of New Mexico, United States (“PassionWear Studio,” “PWS,” “we,” “us,” or “our”).
By submitting an order, you agree to these Billing Terms, our Privacy Policy, and any refund, cancellation, and shipping policies displayed on the Site. If you do not agree, please do not submit an order.
- ACCEPTED PAYMENT METHODS
We accept payment through the methods displayed at checkout, which may include:
- Major credit or debit cards processed through Stripe; and
- PayPal.
Available payment methods may depend on your country, device, order, or the payment provider’s requirements. We may add, remove, or change payment methods at any time without affecting orders for which payment has already been completed.
Payment services are provided by independent third-party payment processors. Your use of Stripe or PayPal may also be subject to that provider’s terms, privacy policy, and security procedures.
- PAYMENT AUTHORIZATION
By submitting payment information, you represent that:
- The payment information you provide is accurate and complete;
- You are authorized to use the selected payment method; and
- You authorize PassionWear Studio and its payment processors to charge the total amount shown at checkout, including applicable product charges, shipping charges, taxes, and other disclosed fees.
An order confirmation does not necessarily mean that an order has been accepted for production. We may decline, hold, or cancel an order if payment cannot be authorized, the transaction appears fraudulent or unauthorized, product or pricing information is materially incorrect, fulfillment is unavailable, or the order violates our policies or applicable law.
- CURRENCY AND FOREIGN-EXCHANGE FEES
Unless otherwise stated at checkout, orders are processed in United States dollars (USD).
The Site may display an estimated price in another currency for convenience. If the final charge is processed in USD, your card issuer, bank, or payment provider may convert the charge into your account currency using its own exchange rate. It may also charge foreign-transaction, currency-conversion, or other fees.
PassionWear Studio does not control the exchange rate or fees applied by your bank, card issuer, or payment provider and is not responsible for differences caused by currency conversion. Please contact your payment provider for details.
- PRICES, SHIPPING, TAXES, AND OTHER CHARGES
Product prices and promotions are subject to change before an order is submitted. The price applicable to your purchase is the price displayed during checkout, subject to correction of clear pricing or technical errors.
Shipping charges and applicable taxes will be displayed at checkout when available. You are responsible for the total amount shown before submitting the order.
For international or cross-border shipments, customs duties, import taxes, brokerage fees, or other government charges may apply. Unless the checkout expressly states that such charges are included, they are the responsibility of the recipient and may be collected separately by a carrier or government authority.
Promotional codes, discounts, and offers are subject to their stated terms. Unless otherwise stated, they cannot be redeemed for cash, applied retroactively, or combined with other offers.
- PAYMENT TIMING AND AUTHORIZATION HOLDS
Your payment method may be authorized or charged when you submit the order or shortly afterward. A bank or card issuer may temporarily place an authorization hold on your account. The timing for releasing a declined, canceled, or unused authorization hold is controlled by the payment provider or financial institution, not PassionWear Studio.
Production or fulfillment may not begin until payment has been successfully authorized or received.
- BILLING AND ORDER INFORMATION
You are responsible for providing current, complete, and accurate billing, contact, and shipping information. Incorrect information may delay payment verification, production, or delivery.
If we need additional information to verify or fulfill an order, we may contact you using the email address or telephone number provided during checkout. Failure to respond within a reasonable time may result in the order being delayed or canceled.
- FRAUD PREVENTION AND VERIFICATION
We and our payment processors may use automated and manual measures to detect and prevent fraud, unauthorized transactions, abuse, and security risks. We may request reasonable verification before accepting or fulfilling an order.
We reserve the right to decline or cancel an order when we reasonably suspect fraud, unauthorized payment, abuse, resale contrary to our policies, or another unlawful activity. Where appropriate, an authorized charge for a canceled order will be voided or refunded to the original payment method.
- ORDER ACCEPTANCE AND CANCELLATION
We reserve the right to accept or reject an order. An order is generally accepted when payment is approved and the order enters production or fulfillment.
Many of our products are printed or produced on demand. Once an order enters production, it may not be possible to change or cancel it. If you need to request a correction or cancellation, contact support@passionwearstudio.com as soon as possible. We do not guarantee that a request can be completed after an order has been submitted.
We may cancel an order because of payment failure, suspected fraud, incorrect pricing, product unavailability, production limitations, shipping restrictions, policy violations, or legal requirements. If we cancel an order after collecting payment, we will generally issue a refund to the original payment method, unless the payment is subject to a dispute, chargeback, legal restriction, or suspected fraud requiring further review.
- REFUNDS
Refund eligibility is governed by the refund and cancellation policy displayed on the Site. Nothing in these Billing Terms limits any non-waivable rights available under applicable consumer-protection law.
Approved refunds are generally issued to the original payment method and in the original transaction currency. Processing times depend on Stripe, PayPal, your bank, or your card issuer. After we submit a refund, it may take additional time for the amount to appear in your account.
We do not control and generally cannot refund exchange-rate differences, foreign-transaction fees, or other charges imposed by your financial institution or payment provider.
- FAILED, DECLINED, OR DUPLICATE PAYMENTS
If a payment is declined or fails, verify your payment information or contact your bank, card issuer, Stripe, or PayPal. We are not responsible for fees imposed by your financial institution because of a failed, declined, or attempted payment.
If you believe you were charged more than once for the same order, contact support@passionwearstudio.com with the order number and relevant transaction details. Do not send complete card numbers, card security codes, passwords, or other sensitive authentication information by email.
- PAYMENT DISPUTES AND CHARGEBACKS
If you believe a charge is incorrect or unauthorized, please contact us promptly so we can investigate. This does not prevent you from exercising rights provided by your card issuer, payment provider, or applicable law.
Submitting a chargeback does not automatically cancel an order that has already entered production or shipment. We may provide relevant order, payment, communication, production, and delivery records to the payment processor or financial institution when responding to a payment dispute.
- PAYMENT SECURITY AND PRIVACY
Stripe and PayPal process payment information using their own systems and security practices. PassionWear Studio generally does not store complete payment card numbers or card security codes on its own systems.
We use reasonable safeguards designed to protect information, but no online payment system, transmission method, or storage system can be guaranteed to be completely secure. For more information about how we handle personal information, please review our Privacy Policy at:
- NO RECURRING BILLING UNLESS DISCLOSED
Purchases are one-time transactions unless a recurring subscription, installment arrangement, or other continuing payment obligation is expressly disclosed and accepted by you before checkout. We will not enroll you in recurring billing solely because you make a standard product purchase.
- CHANGES TO THESE BILLING TERMS
We may update these Billing Terms to reflect changes in payment methods, business practices, technology, or legal requirements. The revised terms will be posted on the Site with an updated Effective Date. Changes will not retroactively alter the payment terms of an order already completed, except where required by law or necessary to correct an error with your agreement.
- CONTACT US
For billing or payment questions, contact:
PassionWear Studio LLC
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States
Email: support@passionwearstudio.com
When contacting us, include your order number and a description of the issue. Do not email complete card numbers, card security codes, passwords, or other sensitive authentication information.